New flavours of raw food have been added. New flavours of raw food have been added.
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๐Ÿšš Delivery Restrictions: Raw meat and frozen deliveries (Monโ€“Fri). Delivery for Friday all orders must be placed by 12pm Thursday. Min Order: 16 tubs (e.g. 16,ย 32,ย 48).

Privacy Policy

We are committed to protecting your privacy. This policy outlines how we use and store your data in accordance with the General Data Protection Regulation (GDPR).

1. Data Collection

We collect personal data such as your name, email address, delivery address, phone number, and order history for the purpose of processing orders, managing subscriptions, and improving customer service.

2. Use of Data

Your information is used to:

  • Process and fulfil orders
  • Send service updates and dispatch confirmations
  • Respond to customer enquiries and complaints
  • Support subscription management

3. Data Storage & Security

Your data is stored securely in our system and only accessible to authorised staff. We never sell or share your data with third parties unless required by law.

4. Your Rights

You have the right to:

  • Access the data we hold about you
  • Request corrections or deletions
  • Withdraw consent at any time
  • Complain to the ICO if you believe your data has been misused

5. Contact

If you have any questions about this policy or your data, please contact us at k9suppliessouthwest@gmail.com.

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